We want to get you your YETI® as soon as possible. That’s why we make every effort to process your order quickly so you can put your YETI gear to good use sooner. YETI offers free UPS Ground shipping on qualified orders $20.00 and up shipped in the contiguous United States only. Shipments to Alaska or Hawaii are available via UPS SurePost or UPS Ground at an extra charge. We do not ship to US territories outside of the contiguous United States (*U.S. Territories include American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands).
All services are provided by UPS. Premium and Express orders should be placed by 12:00 PM CT for quickest delivery. Expedited orders placed after 12:00 PM CT will require an additional business day for processing. All shipping estimates are based on business days, excluding weekends and holidays. All “Delivery by” dates are estimates and not guaranteed. UPS shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.
Reminder: All customized products will require additional processing time.
YETI and UPS will not be shipping or delivering on the following dates in 2022. Please note shipping estimates will begin the following business day.
To be eligible for a free return, the following criteria must be met:
All returns must be related to a YETI.com order. YETI does not offer returns on items purchased outside of YETI.com.
All returns must be processed through our Returns portal within 30 days of original purchase. Once approved, a pre-paid shipping label will be provided. YETI does not currently accept returns at our YETI retail stores.
Any shipping costs from the original order are non-refundable
Any additional return shipping costs are non-refundable.
All merchandise must be unused and undamaged and returned in its original packaging.
Please allow up to 10 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form of payment. YETI does not offer store credit or gift cards for returned products. YETI does not accept returns on customized product.
For exchanges, please return your item(s) for a full refund and replace an order on YETI.com for the correct item.
YETI does not price match with dealers or competitors.
Any approved warranty exchanges must be requested separately through our Warranty Form and will be provided with a prepaid shipping label for the return of your eligible YETI product.
We recommend the following guidelines when shipping your return:
Pack your item securely to ensure there is no damage to the returned product during transit.
You may use the original product packaging or your own. Please make sure any reference to old tracking numbers is completely removed.
Insert any related paperwork inside your box. This can include your RMA # or original order number.
Securely attach your return label to the package.
Ship your return based on the shipping label provided. We recommend retaining a copy of your drop-off receipt for your records.
If you choose to use your own shipper, please include original order information or the return RMA number inside the box. We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.